Privacy Policy

Effective Date: August 21. 2025
Last Updated: August 21. 2025

At KJG Jewelry, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with us—especially when you provide your email or phone number to receive marketing or transactional updates.

1. Who We Are

KJG Jewelry is a jewelry business based in the United States. We offer high-quality products and communicate with our customers through SMS and email for both marketing and transactional purposes.

2. What Data We Collect

We may collect the following types of personal data:

- Full name

- Email address

- Phone number

- Facebook and browser data (via Meta Pixel for retargeting)

We collect this data directly through:

- Online forms on our website

- Advertising tools like the Meta (Facebook) Pixel

3. How We Use Your Data

We use your personal information to:

- Send marketing messages via SMS and email

- Send order confirmations, updates, and transactional alerts

- Improve ad targeting and customer experience using tools like Facebook retargeting

4. Legal Basis for Processing

Under GDPR, we rely on the following legal bases for collecting and processing your data:

- Consent: You give us explicit permission through opt-in checkboxes before we send you texts or emails.

- Legitimate interest: For improving our services and communicating important account or order-related updates.

5. How You Can Control Your Data

You have full control over how we contact you:

To stop receiving SMS messages, simply reply with “STOP”.

To unsubscribe from emails, click the “unsubscribe” link at the bottom of any email.

You may also email us directly at [email protected] to request data access, deletion, or changes.

Under GDPR (if applicable), you also have the right to:

Request access to your data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

6. Use of Third-Party Services

We use the following third-party platforms to send communications:

- GoHighLevel/LeadConnector

- Mailgun

These providers process your data on our behalf. We ensure they use encryption and secure servers to protect your information and operate in compliance with privacy laws.
We do not sell or share your personal data with unrelated third parties.

7. Data Retention

We retain your data only for as long as needed for communication and marketing. If you unsubscribe from our messages, your data will be deleted from our contact lists.

8. Security

We protect your data using:

Secure servers

Data encryption

Access controls and monitoring

While no system is 100% secure, we take all reasonable steps to safeguard your information.

9. Facebook Pixel & Retargeting

We may use the Meta Pixel to understand visitor behavior and show relevant ads to our audience. This may involve Facebook collecting data about your visit to our site.

You can adjust your ad preferences on Facebook via https://www.facebook.com/adpreferences.

10. Updates to This Policy

If we update this Privacy Policy, we’ll notify you via email. You should also review this page periodically to stay informed.

11. Contact Us

For any questions about this Privacy Policy or your data rights, please contact: Email: [email protected]